Fight application fraud, prevent account takeovers and build customer trust
While technology has streamlined the customer experience, it has also created new opportunities for fraudsters. Differentiating real customers from fraudsters doesn’t have to translate to high costs for your business— or higher premiums for your policyholders. The need to accurately verify an identity is a requirement, not only during enrollment and underwriting but whenever accounts are accessed. Taking a multi-layered approach to identity verification can help to ensure a policyholder is who they claim to be. It also empowers carriers to close the gap on fraud throughout the policy lifecycle while reducing the time spent chasing down identity theft and false claims.
Our solutions allow you to process more applications and claims in less time— and with greater accuracy. We provide the assurance you need to establish ongoing customer trust— streamlining critical processes, controlling costs and creating the seamless experience policyholders desire.
How we help
Streamline KYC compliance
Satisfy regulators without adding unwanted friction using document, data and biometric authentication that can be easily configured to match your business needs and any risk-based approach.
Verify the identity of almost anyone
Access comprehensive global data sources containing billions of records to instantly validate the identity of an applicant— with greater accuracy, without compromising the customer experience.
Confirm the identity of your policyholder
Programmatically check driver’s licenses, ID cards and passports for authenticity during enrollment or when processing a high-risk claim to ensure you are dealing with a real person and not a fraudster.
Know if customers are where they say they are
Correlate the IP address of an in-progress transaction against the known address of your applicant to ensure they are within your live-work-play area, while putting the brakes on fraud.
Sector Spotlight Report: Life Insurance
66% of leading insurers reported that multi-layered points of verification are a top best practice for locating, approving, and onboarding legitimate customers.
This spotlight will examine the life insurance market’s individual challenges around digital identity verification and outline our anticipated future outlook.
Testimonial
I enjoy the flexibility and collaborative relationship with IDology when it comes to product development."