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Prioritize risk management and customer experience
Criminals are constantly sourcing new techniques to gain unauthorized access to sensitive information and financial accounts, and protecting against fraud doesn’t stop after a customer is successfully onboarded. From onboarding to authentication and reverification, forward-thinking companies are taking a multi-layered security approach to reduce risk of financial losses, while minimizing disruption to the customer experience.
IDology takes a flexible and dynamic approach to authentication with solutions that can be easily adapted based on the perceived risk of a transaction, empowering you to stay compliant and secure even as the threat landscape evolves. Our wide range of fully-integrated authentication and reverification solutions support different levels of risk in a way that is secure, scalable and customer friendly.
How we help
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Acquire more customers and establish trust in seconds
Offer an easy, rapid document authentication process that auto-captures identity documents across channels, extracts data and images, and verifies their authenticity— leveraging one of the industry’s largest identity document libraries.
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Boost identity assurance with step-up authentication
Step-up authentication is a first line of defense in combatting fraud during new account opening and provides an added layer of security during high-risk transactions. We escalate the right customer at the right time, close the gap on hard-to-identify, thin-file individuals, reduce abandonment rates and keep more customers in the pipeline for conversion.
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Make reverification frictionless
Reverification processes minimize the risk for common transactions like account changes or wire transfers by providing a higher level of identity assurance. Quickly reverify identities and prevent fraudsters from accessing accounts with stolen identity data in a way that doesn’t needlessly inconvenience customers with biometric verification.
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Build trust with new and returning customers
Create an added layer of security to authenticate new and returning customers by delivering a secure link which cannot be spoofed or intercepted by a third party and requires minimal customer effort for faster access to your services.