Getting Paid in the US
IDology (including IDology Inc & Acuant Inc) is committed to achieving and maintaining high standards in all its working practices. We support these objectives by paying suppliers within agreed terms and ensuring we provide clear guidance on our payment procedures.
There are specific invoicing requirements that suppliers need to follow to avoid payment delays. In particular, suppliers must send invoices directly to our invoicing email address at payables@gbgplc.com and not to individuals in the business.
Invoicing
All invoices must be issued in a PDF format without any form of password protection.
All invoices should be addressed to the correct party:
IDology, Inc. 2300 Windy Ridge Pkwy Suite 1115 Atlanta, GA 30339-5665
Acuant, Inc. 2300 Windy Ridge Pkwy Suite 1115 Atlanta, GA 30339-5665
Note: Sending invoices to individuals in the business, instead of directly to our invoicing email address, prevents us from being able to pay the invoices on time.
Payment
IDology standard payment method is direct payment to your bank account via ACH/EFT.
Queries
If you have any questions regarding an outstanding invoice, updating your contact details, supplier statements or change of bank details, etc. please contact our Accounts Payable team by email at payables@gbgplc.com.
Send Purchase Invoices:
Supplier Queries:
Call Us
Operating Hours (EST)
Monday – Friday 9:00 AM – 5:00 PM
IDology: 1.866.520.1234
Acuant: 1.213.867.2625 Option 1